Refund Policy
Effective Date: 01/28/2024
Thank you for shopping at DecoDivine Studios. We value your satisfaction and want to ensure a smooth and hassle-free refund process. Please review our refund policy to understand your rights and responsibilities when requesting a refund.
45-Day Refund Policy:
We have a 45-day refund policy, which means you have 30 days after receiving your item to request a refund.
Initiating a Refund Request:
To initiate a refund request, please contact us through our official "Contact Us" form on our website.
You can also reach out to us with any return-related questions at wrightronics007@gmail.com.
Damages and Issues:
We kindly ask you to inspect your order upon reception. If you discover that the item is defective, damaged, or if you receive the wrong item, please contact us immediately. We will evaluate the issue and work diligently to make it right.
Refunds:
Upon approval of your refund request, you will be automatically refunded via your original payment method within 10 business days. Please be aware that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your refund and you still haven't received it, please contact us at wrightronics007@gmail.com for further assistance.
DecoDivine Studios reserves the right to update or modify this refund policy at any time. We encourage you to revisit this page regularly to stay informed of any changes.
Thank you for choosing DecoDivine Studios. We appreciate your trust and are committed to providing you with the best possible shopping experience. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.